Terms of Service

Last updated: November 28, 2025

Agreement to Terms

These Terms of Service govern your use of the Luminary Fold website and the marketing services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

Service Provider Information

Luminary Fold

42 Martin Place, Level 8

Sydney, NSW 2000

Australia

Phone: +61 2 8374 5291

Email: [email protected]

Service Usage Terms

Acceptable Use

When using our website and services, you agree to:

Provide accurate and truthful information when communicating with us or submitting inquiries. Use our services only for lawful purposes and in accordance with these Terms. Respect the intellectual property rights of Luminary Fold and third parties. Refrain from attempting to gain unauthorized access to any part of our systems or networks. Not use our services in any way that could damage, disable, or impair our website or interfere with other users' access.

Prohibited Activities

You may not use our services to transmit harmful code, engage in fraudulent activities, violate any applicable laws or regulations, harass or harm other users or third parties, collect information about others without consent, or misrepresent your identity or affiliation with any person or organization.

Service Access Requirements

To access certain features or services, you may need to provide contact information or other details. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

Fair Usage Guidelines

We expect all users to engage with our services in good faith and with reasonable expectations. Excessive or abusive use of our resources, automated scraping of our website content, or attempts to circumvent our systems may result in restriction of access.

Account and Access

Account Creation

While our website does not currently require account creation for browsing, engaging our services may involve providing contact and business information. You agree to provide accurate, current, and complete information during this process.

Account Security

If you are provided with access credentials for any client portals or resources, you are responsible for maintaining the security of these credentials and for all activities conducted through your access.

Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if we believe you have violated these Terms, engaged in fraudulent activity, or if required by law. We will provide notice when reasonably possible before taking such action.

Data Upon Termination

Upon termination of services, we will handle your data in accordance with our Privacy Policy and any applicable service agreements. You may request deletion of your data subject to legal retention requirements.

Service Availability and Modifications

Service Uptime

While we strive to maintain consistent availability of our website, we do not guarantee uninterrupted access. Our website may be unavailable during scheduled maintenance, unexpected technical issues, or circumstances beyond our control.

Maintenance and Updates

We may perform scheduled maintenance or implement updates to our website and services. We will make reasonable efforts to minimize disruption and provide advance notice when possible.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice to active clients of material changes that affect ongoing service engagements.

Geographic Availability

Our services are primarily designed for clients in Australia, though we may work with organizations in other regions on a case-by-case basis. Certain features or services may not be available in all locations.

Intellectual Property Rights

Our Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Luminary Fold or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit permission.

Client Content

When you provide us with content, materials, or information as part of a service engagement, you retain ownership of that content. You grant us a license to use this content solely for the purpose of delivering the agreed services.

Work Product Ownership

Ownership of work product created during service engagements is typically addressed in specific service agreements. Unless otherwise agreed, deliverables created specifically for a client become the client's property upon full payment.

Trademark Usage

Luminary Fold and our logo are trademarks of our company. You may not use our trademarks without prior written permission. Any unauthorized use may constitute trademark infringement.

Payment Terms

Specific pricing, payment terms, and billing cycles are outlined in individual service agreements. All fees are in Australian Dollars (AUD) unless otherwise specified. Payment is typically required according to the agreed schedule, and late payments may result in suspension of services.

Clients are responsible for all taxes associated with services provided, except for taxes based on our net income. Refund policies, if applicable, are specified in service agreements.

Disclaimers and Limitations

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of information on our website or the results that may be achieved through our services.

To the maximum extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be error-free, secure, or free from viruses or other harmful components.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of New South Wales.

We encourage open communication to resolve any concerns. If a dispute arises, we prefer to resolve it through good-faith negotiation before pursuing formal legal proceedings.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices or legal requirements. We will post the updated terms on this page with a revised "Last Updated" date. Continued use of our website or services after changes become effective constitutes acceptance of the revised terms.

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please contact us. We're happy to clarify any aspects of these terms.